Resources

I Love Words. It’s the Meanings that Give Me Nightmares.

This week, I ventured to write a longish opinion post on my Facebook feed. Rather rapidly, it attracted comments introducing two very emotionally-charged terms: hate speech, and intolerance. Sigh. This is why we can’t have nice things. And it’s why I have so often hesitated to take up topics of social import on social media. […] Read More...

What We Have Here is a Failure to Communicate…WHY?

What We Have Here is a Failure to Communicate…WHY?

I found this brief animation to be a pretty solid explanation of why miscommunication is so common in our efforts to be heard and understood by others. Give it a watch: Particularly, the “transactional model” helps get to the heart of why we end up processing information in variant ways. The prescriptions at the end […] Read More...

What Happens in Vagueness, Stays in Vagueness

What Happens in Vagueness, Stays in Vagueness

I recently saw this meme and absolutely had to have it on a t-shirt. Lack of clarity is the prime enemy of effective branding, selling, communication, and collaboration. When employees are foggy about their direction and purpose, they perform poorly. When prospective customers don’t get a clear message, they keep their wallets closed. When internal […] Read More...

Writing a Book? Zero In on Your Target Reader.

Writing a Book? Zero In on Your Target Reader.

Most of the 7+ billion people on this planet will never read your book. And that’s OK. That means you can free yourself up to write for the subset that really needs it. Your target reader. So, as you consider writing a book (or, if you currently have a work in progress), let’s pause to […] Read More...

Writing a Book? Start with this P and that P.

Writing a Book? Start with this P and that P.

Last year, I published my first book (Clarity Wins, via the Amazon platform). I’ve since been asked by a number of budding authors about the experience, and any advice I might have (especially for non-fiction/business books). So, here’s my first piece of advice. Begin with a big P out there in the world. And a […] Read More...

What to do when you realize that your team is NOT all on the same page

The Gallup organization has been measuring employee engagement worldwide for years, and the statistics are mind-boggling: Why are people so often disengaged?  Here’s the scoop: When team members don’t know their purpose – their “why” – they lose interest and engagement. When groups and departments have nothing other than some vague corporate vision/mission statement to […] Read More...

What Consultants Can Learn From Goldilocks

Some consultants do their best work in short-term interventions. Find the problem. Fix the problem. In medical terms, that’s acute care. Other consultants/coaches are with you for the long haul, because there is a ton of detailed implementation and reinforcement (and change management) needed. Again, in medical terms: that’s chronic care. And for some, the […] Read More...

Finding Your Superpower

We each have inherent strengths. Acquired skills. And growth-through-experience. Then, there’s professional magic. I believe that each of us has something special – a “superpower” – that really can’t be replicated by someone else, because it’s in our wiring. I also believe that businesses have superpowers. We can spend a lot of time lamenting all the […] Read More...

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